There are a lot of things to consider when you start to manage an on-demand fleet. Certain factors like dispatching algorithms, keeping up with a high demand, and developing a reliable system for fleet operations are among the common challenges startup cab companies face.

Customer Convenience

Traditional systems most cab companies initially adopt can be very limiting.

On some occasions, customers simply fill out a form that allows them to book a ride, without the assurance of actually securing what they need. Once the forms are submitted, it automatically goes to the pile of requests lining up for a confirmed booking.

In addition to the uncertainty, there is a higher chance of losing customers and other potential clients due to delayed responses.

SmartMove’s solutions speed up the process with its advanced dispatching algorithm that assigns available cars to passengers as well as integrating a variety of payment options to cover the ease of transaction.

Whether it’s whitelisting for your brand, ride tracking, privacy features, and smart payment options, SmartMove has got the passenger solutions.

The Need for a Taxi Scheduling and Dispatching Software

To address the issues of customer convenience and keeping up with high demand and a potentially growing customer base, successful cab companies opt to develop a reliable system for taxi scheduling and dispatching.

With the help of taxi dispatch software, it’s now possible to cater to the demands of every client, all at once! SmartMove’s integrated software does this seamlessly by automatically dispatching customers to the nearest available cab, and with multiple possible cars, the system’s algorithm accounts for fair ride distribution. The smooth integration shows when a ride is accepted, and an invoice is generated for both the driver’s daily report as well as for fleet operations or the accounting department.

Get that seamless ecosystem efficiency for drivers and fleet operations.

Achieve More with the Right Taxi Resources

Using SmartMove software allows you to maximize the potential of your company by providing you with the best fleet operation solutions. Now, you can get an automated taxi dispatch software that is tailored to the needs of your business and customers. 

With taxi scheduling software, your customers can easily find the nearest available driver for a fast and efficient ride assignment. The SmartMove taxi call center option is also available to help you make the most of customer care at a reduced cost as compared to hiring local employees that may compromise the quality of your service.

Get the best solution for booking & dispatching rides, taking customer calls, and more!

Make the SmartMove Now!

SmartMove Booking and Dispatch Solutions is one of the most trusted and most reliable online cab booking software in the United States, providing the best taxi scheduling and dispatch system that caters to your needs and the needs of your customers as well!

Best Features in Review

SmartMove has a ton of great features that’s worth exploring, so you know what you’re getting. There are four dimensions to consider when thinking about taxi cab technology, and that is: the fleet operations and accounting tools, owner or operator management access, passenger app and experience, and driver app and workflows.

Fleet Operations

The best feature among the rest is the DocketKiller tool that saves you a lot of time and money as well as integrating the accounting right as the transaction happens. It does this by recording the details of the payment at the end of each job while also auto-generating the invoice in the form that the client needs for regulatory compliance.

SmartMove’s reporting and tracking tools provide a unified approach to taxi fleet management, providing insights to improve operational efficiency and fleet performance, identify cost-cutting opportunities, improve rosters, and much more.

Any recorded date can be checked for regulatory compliance. You can also set a warning time frame and an action, for example. If the vehicle registration has expired, prevent account or vehicle use.

With how the DocketKiller keeps track and prevents potential headaches, this is definitely one of the best features in our review.

Owner/Operator

One of the best features for owners and operators is that you have unlimited and complete access to all of your data at all times — at no extra cost — letting you make better, more informed business decisions. We also provide customized and centralized reporting to ensure you have access to information when and where you need it and reporting tools to help you streamline your paperwork and reduce manual data entry.

Unlike other services we won’t hostage your data in additional fees.

Another feature for owners is the live mapping functionality that tracks all cars live and shows their status whether vacant or currently engaged as well as the booking details.

Driver’s App

There’s a lot of features for drivers to like, and the best among them is hard to pick.

A potential life and money saving feature of SmartMove is the duress panic function called SmartMove Track. In a nutshell, this will inform other drivers nearby, as well as the call center, and will send a text message to the designated number. The duress panic button would be installed somewhere inconspicuous and pressing it will have the cab be monitored by the call center in a one way call without the passenger’s knowledge. Once the emergency passes, the call center will have a two-way call with the cab to ensure everything is okay and possible next steps.

Another contender for best feature for drivers would be the electronic logbook that keeps track of work done. This helps in preventing any record conflicts as well as recording extra work and adding notes on each job.

What ties in all these benefits together is the SmartDriver App that lets you access all the above features and much more, and that’s the best kind of feature.

Passenger Experience

The best feature when it comes to the passenger experience is also a tough pick, with so many of the conveniences that passengers have come to expect from SmartMove. In curating the user experience, the SmartHail App that handles the passenger side of booking can be white labeled to match the branding that your taxi company wants to achieve.

On the company side of the customer experience, SmartMove provides support to any type of payment method thus ensuring that there’s no lost business on account of payment method.

Best Features in Taxi Cab Technology

While it seems all the above features are standalones, SmartMove does it smart by integrating them in an all-in-one package that accounts for your business needs the way you want it. Any and all transitions would be assisted by our capable team.

With our extensive experience in the business, book a demo and make the SmartMove today!

There are various reasons as to why people start transportation companies. Entrepreneurs consider high demand and lack of (good) options of transportation in the area they plan to serve.

People will always need transportation. Medical transportation demand has been on the rise, and many are capitalizing by starting an NEMT (non-emergency medical transportation) company. On another note, as society is moving towards more normalcy, the freedom to travel and enjoy social experiences has also resulted in many overcompensating for the lost last few years by going out and traveling more than before, also boosting business in transportation.

In order to optimize profitability, overhead and operating costs, it’s vital to identify a profitable system for customer booking and ride dispatching to drivers. Luckily, SmartMove Systems offers startup taxi and NEMT companies with affordable, low-cost options for custom branded online booking, dispatching, and customer support.

Made to Grow with Small Fleets

SmartMove Systems cater to the diverse needs of transportation companies. Whether you are starting with 2 vehicles or 200+, SmartMove offers options for any budget. We’ve helped small, modest fleets grow to large fleets with multiple transportation verticals and extended service areas.

Get your online booking and dispatching with SmartMove >>

Keep Up with Today’s Standards

With all of the online and mobile applications in today’s age, the customer experience (CX) and even driver experience expectations are high. This makes it even more necessary to provide convenient online booking/app options that integrate and work together with dispatching.

Make the SmartMove

Taxi and NEMT startups need an affordable option for ride management and operations. SmartMove brings high level technology at a lower cost.

It’s no wonder why more networks and operators are turning to SmartMove Systems for their transportation company operation needs.

• Great Experience for Passenger, Driver, Operators
• Low Cost, Affordable
• Live GPS Vehicle Tracking
• Easy Dispatching Platform
• Corporate Account Portal for Your Business Clients
• Use Android Devices
• Advanced, In-Depth, Real-Time Reports & Financials
• Low Cost Call Center Answering Service 
• Custom Branded Online Booking and Mobile Apps
• 24/7 Technical Support

Try SmartMove

Getting Started is Easy

Book a free demo today. The SmartMove team is ready to explain in-depth, the features that fit your specific needs.

Book a Demo  Questions?

Contact Us

Support/Sales: +1 (206) 886 0620

Email:  help@smartmovesystems.com

Learn more about SmartMove Systems bundled with call center services >>