Best Features in Review

SmartMove has a ton of great features that’s worth exploring, so you know what you’re getting. There are four dimensions to consider when thinking about taxi cab technology, and that is: the fleet operations and accounting tools, owner or operator management access, passenger app and experience, and driver app and workflows.

Fleet Operations

The best feature among the rest is the DocketKiller tool that saves you a lot of time and money as well as integrating the accounting right as the transaction happens. It does this by recording the details of the payment at the end of each job while also auto-generating the invoice in the form that the client needs for regulatory compliance.

SmartMove’s reporting and tracking tools provide a unified approach to taxi fleet management, providing insights to improve operational efficiency and fleet performance, identify cost-cutting opportunities, improve rosters, and much more.

Any recorded date can be checked for regulatory compliance. You can also set a warning time frame and an action, for example. If the vehicle registration has expired, prevent account or vehicle use.

With how the DocketKiller keeps track and prevents potential headaches, this is definitely one of the best features in our review.

Owner/Operator

One of the best features for owners and operators is that you have unlimited and complete access to all of your data at all times — at no extra cost — letting you make better, more informed business decisions. We also provide customized and centralized reporting to ensure you have access to information when and where you need it and reporting tools to help you streamline your paperwork and reduce manual data entry.

Unlike other services we won’t hostage your data in additional fees.

Another feature for owners is the live mapping functionality that tracks all cars live and shows their status whether vacant or currently engaged as well as the booking details.

Driver’s App

There’s a lot of features for drivers to like, and the best among them is hard to pick.

A potential life and money saving feature of SmartMove is the duress panic function called SmartMove Track. In a nutshell, this will inform other drivers nearby, as well as the call center, and will send a text message to the designated number. The duress panic button would be installed somewhere inconspicuous and pressing it will have the cab be monitored by the call center in a one way call without the passenger’s knowledge. Once the emergency passes, the call center will have a two-way call with the cab to ensure everything is okay and possible next steps.

Another contender for best feature for drivers would be the electronic logbook that keeps track of work done. This helps in preventing any record conflicts as well as recording extra work and adding notes on each job.

What ties in all these benefits together is the SmartDriver App that lets you access all the above features and much more, and that’s the best kind of feature.

Passenger Experience

The best feature when it comes to the passenger experience is also a tough pick, with so many of the conveniences that passengers have come to expect from SmartMove. In curating the user experience, the SmartHail App that handles the passenger side of booking can be white labeled to match the branding that your taxi company wants to achieve.

On the company side of the customer experience, SmartMove provides support to any type of payment method thus ensuring that there’s no lost business on account of payment method.

Best Features in Taxi Cab Technology

While it seems all the above features are standalones, SmartMove does it smart by integrating them in an all-in-one package that accounts for your business needs the way you want it. Any and all transitions would be assisted by our capable team.

With our extensive experience in the business, book a demo and make the SmartMove today!

A small or medium sized corporation may have an assortment of third party software vendors providing for the other moving parts of the business. Each software service may work well on its own but may not be optimized to work with the rest of the system. Another possible issue is scalability.

Here, we look into dispatch software as part of a fully functioning system. We’ll also explore how an all-in-one system brings your business on top and get powerful features at any size.

Taxi Dispatch Software as an All-In-One System

In this smartphone centered era, the best kind of taxi dispatch software has at least three core components: the passenger app, the driver app, and an admin app. These three components fill the functions of booking, dispatching, and fleet management.

SmartMove Systems does all three as well as integrating call-center operations, and accounting tools. More importantly, Smart Move’s taxi dispatch software as an all-in-one system works seamlessly with one another.

Booking with SmartHail Passenger App

A core aspect to modern taxi dispatch software is booking, which in this case, is the passenger app. A detail that impacts the bottomline immensely is ease of use. The less friction there is in user experience the more likely they are to book and repeat. The SmartHail App has no logins after the initial set up, payment can be made on app with a diversity of payment options, prefilled pick ups or destinations based on travel history, and a user interface built for ease of use.

One of the concerns that personal ride service or taxi corporations have is with building their brand. The SmartHail App can be white labeled to the client’s brand to fully give passengers the brand experience that the company is cultivating.

To see the details of the user interface and other features, book a demo.

Integrated Call Center Operations & IVR — SmartVoix

Customer service solutions that come separately may have trouble interfacing with another separate part of the corporation. This friction in systems may lead to mistakes and losses. What SmartMove has done is to integrate call center operations and IVR systems that interface seamlessly with the booking and dispatching system.

SmartVoix automates common tasks and eliminates data entry errors thus increasing call center efficiency, reliability, and transparency. It does this by providing information and call recording as well as providing advanced call queuing to prioritize important callers.

The bottomline of accurate bookings and the intricacies of the IVR and call center operation options are better fleshed out by booking a demonstration.

SmartDriver App

The second piece to modern taxi dispatch software is the driver app that allocates the rides fairly and quickly to the fleet as well as automating invoice generation. SmartDriver increases efficiency in driver workflows and benefits both the driver and the corporation’s bottomline.

SmartMove Track

This advanced duress panic system addresses the necessity of protection of human and material resources through SmartMove’s real time GPS vehicle monitoring and emergency button call monitoring to get a better handle of the situation and necessary timely response.

DocketKiller

A considerable factor that affects profits, other than sales, are administrative costs. DocketKiller is a collection of features that clinches all of the above apps and solutions together to save you time and money by reducing time taken on bookkeeping.

Corporate clients would be pleased to know that there’s unprecedented access, control, and collection of relevant data. Owners can check invoice details before issuance to account holders, that invoices are easily generated at the end of the month, and most importantly, no handling of necessary dockets as all information needed is collected and generated by the SmartMove System.

Get The Ideal Corporate Taxi Dispatch Software

Scale your fleet operations on a lower cost that gets you taxi dispatch software that handles booking, dispatching, data gathering and processing, and call center support all into one package. Get the seamless system of SmartMove and book a demonstration today.