Online ride booking software, how do you upgrade it for 2023? Keeping up with the latest in technology and trends is a necessity. One trend to watch out for is high inflation. In 2022, inflation hit record high at 9.1% and closed at 7.1%. Have a game plan to take it on by considering these dimensions in the taxi business.

GPS Integration

One of the things worth revisiting in your online ride booking software is how it integrates GPS. It’s one thing to have GPS but it’s another to use it effectively.

Online ride booking software that uses GPS to not only book rides but also gather important stats. Utilizing GPS best means using it for multiple objectives. See our write up here on the specifics. But in a nutshell GPS and its data should not just be for one purpose. It needs to serve every aspect of the business.

Online Marketing

The next dimension to prepare for is online marketing. There will be more competition in 2023. It will take a lot of effort to bring your business above the din. This is especially true if you’re utilizing an app to gain more bookings.

Your online ride booking software in 2023 must acclimate to different business models. That includes settings for corporate accounts, government transit services, school transport services, and on-demand bookings.

Call Center Support

Call answering and customer service roles are best outsourced. With the Great Resignation making it harder to find workers for jobs, outsourcing increasingly makes sense with lower costs and a wider talent pool.

Data Collection

Last but not the least is the means of making data driven decisions. Your online ride booking software should seamlessly integrate and collect data and report the data according to the needs of managers and fleet operators.

All-In-One Solution

The SmartMove that makes sense is to have online ride booking software that integrates functions that serve customers, aids drivers, and gives better control to fleet management. 

SmartMove Systems has the comprehensive expertise and decades of experience to make every choice the smart choice. Book a demo today!

It’s commonplace these days for transportation companies to use GPS. As part of taxi booking software, GPS brings plenty of benefits. It’s a feature that works for passengers, drivers, and taxi operators. It does this by giving more information and control for everybody around.

Taxi Booking Software and What Passengers Like

GPS does several things at once for passengers. First of all, it lets them track where their ride is. Secondly, GPS lets passengers know their Estimated Time of Arrival (ETA). These two alone were powerful benefits that brought in passengers. This is why app-based taxi booking software beats traditional methods.

A good example of this is SmartMove Systems’ customer solution, SmartHail. It’s a customer facing app that utilizes GPS Tracking. It tracks rides at every stage of the journey and can be shared by the passenger so friends or family can track them. SmartHail can also be white labeled by clients to fit their brand.

Taxi Booking Software and Dispatching Efficiency

GPS does wonders for reducing turnaround time for all drivers. By letting drivers know immediately where their potential customer is, GPS saves so much time. Not only that, drivers get directed to their destination immediately. While it’s not perfect yet on locations, it increases the possible driver pool to draw from.

SmartMove Systems expands on this functionality with a duress/panic mode to allow other nearby cars to respond quickly including emergency services. The SmartDriver App harnesses GPS to generate a soft meter, and a whole host of stats for their electronic logbook and End of Shift Report. With this, it maximizes the objectivity and fairness in earnings.

Taxi Booking Software for Fleet Management Operations

The more you know, the better you can decide. This is where GPS helps a lot for fleet management. Firstly, GPS enables operators and owners to know where every car is. GPS, paired with the right kind of taxi booking software, lets fleet management collect relevant data.

The possible data that can be collected includes stats like revenue per mile, average ride time, down time, number of accidents, and so on.

SmartMove System’s all-in-one solution powerfully puts a plethora of information at the manager’s fingertips to make the best data driven decisions. Data Reports and compliance can be customized and collated for client needs. Even better, SmartMove makes this data available to clients at all times from the get-go.

GPS Does Best When Used Right

SmartMove makes use of GPS in the best possible way by utilizing the technology to solve several problems outright. An integrated taxi booking software that does dispatching, reporting, compliance, and more will speed up operations and earnings better than disparate apps. Make the smart move today!

Contact Us and Book A Demo to see how it all works!

There are various reasons as to why people start transportation companies. Entrepreneurs consider high demand and lack of (good) options of transportation in the area they plan to serve.

People will always need transportation. Medical transportation demand has been on the rise, and many are capitalizing by starting an NEMT (non-emergency medical transportation) company. On another note, as society is moving towards more normalcy, the freedom to travel and enjoy social experiences has also resulted in many overcompensating for the lost last few years by going out and traveling more than before, also boosting business in transportation.

In order to optimize profitability, overhead and operating costs, it’s vital to identify a profitable system for customer booking and ride dispatching to drivers. Luckily, SmartMove Systems offers startup taxi and NEMT companies with affordable, low-cost options for custom branded online booking, dispatching, and customer support.

Made to Grow with Small Fleets

SmartMove Systems cater to the diverse needs of transportation companies. Whether you are starting with 2 vehicles or 200+, SmartMove offers options for any budget. We’ve helped small, modest fleets grow to large fleets with multiple transportation verticals and extended service areas.

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Keep Up with Today’s Standards

With all of the online and mobile applications in today’s age, the customer experience (CX) and even driver experience expectations are high. This makes it even more necessary to provide convenient online booking/app options that integrate and work together with dispatching.

Make the SmartMove

Taxi and NEMT startups need an affordable option for ride management and operations. SmartMove brings high level technology at a lower cost.

It’s no wonder why more networks and operators are turning to SmartMove Systems for their transportation company operation needs.

• Great Experience for Passenger, Driver, Operators
• Low Cost, Affordable
• Live GPS Vehicle Tracking
• Easy Dispatching Platform
• Corporate Account Portal for Your Business Clients
• Use Android Devices
• Advanced, In-Depth, Real-Time Reports & Financials
• Low Cost Call Center Answering Service 
• Custom Branded Online Booking and Mobile Apps
• 24/7 Technical Support

Try SmartMove

Getting Started is Easy

Book a free demo today. The SmartMove team is ready to explain in-depth, the features that fit your specific needs.

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Contact Us

Support/Sales: +1 (206) 886 0620

Email:  help@smartmovesystems.com

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