Online ride booking software, how do you upgrade it for 2023? Keeping up with the latest in technology and trends is a necessity. One trend to watch out for is high inflation. In 2022, inflation hit record high at 9.1% and closed at 7.1%. Have a game plan to take it on by considering these dimensions in the taxi business.

GPS Integration

One of the things worth revisiting in your online ride booking software is how it integrates GPS. It’s one thing to have GPS but it’s another to use it effectively.

Online ride booking software that uses GPS to not only book rides but also gather important stats. Utilizing GPS best means using it for multiple objectives. See our write up here on the specifics. But in a nutshell GPS and its data should not just be for one purpose. It needs to serve every aspect of the business.

Online Marketing

The next dimension to prepare for is online marketing. There will be more competition in 2023. It will take a lot of effort to bring your business above the din. This is especially true if you’re utilizing an app to gain more bookings.

Your online ride booking software in 2023 must acclimate to different business models. That includes settings for corporate accounts, government transit services, school transport services, and on-demand bookings.

Call Center Support

Call answering and customer service roles are best outsourced. With the Great Resignation making it harder to find workers for jobs, outsourcing increasingly makes sense with lower costs and a wider talent pool.

Data Collection

Last but not the least is the means of making data driven decisions. Your online ride booking software should seamlessly integrate and collect data and report the data according to the needs of managers and fleet operators.

All-In-One Solution

The SmartMove that makes sense is to have online ride booking software that integrates functions that serve customers, aids drivers, and gives better control to fleet management. 

SmartMove Systems has the comprehensive expertise and decades of experience to make every choice the smart choice. Book a demo today!

Dispatching Software for taxi companies is a software solution that not just accomplishes back-end tasks but also provides front-end features that entice and retain customers.

Ridesharing disrupted the industry by giving customers the feeling of control over their transportation options. The many features that reassure passengers are tied to the app-based booking system that Uber, Lyft, and others have fostered. This means that customer expectations are up, and the conveniences that came with it are a major selling point to these customers.

Taxi Companies and Their Market

That isn’t to say that taxi companies are helpless since they have unique selling points as well while also gaining the advantages of ridesharing dispatching software.

One way to gain more market share for taxis is to drive home the point that drivers have undergone background checks and are the safer choice, as rideshares in the past have overlooked these practices in the pursuit of faster growth.

It would also help to emphasize the importance of taking local taxis, helping the local economy, and having better knowledge of the area and conditions.

Unfortunately, while these may help, it’s a necessity to adopt new technologies to really punch above one’s weight class and compete against app-based providers.

The SmartMove: Dispatching Software

When it comes to moving on to digitizing your taxi company’s processes and, most importantly, dispatching software for the front-end, doing it piecemeal and with a lot of disparate providers can create bottlenecks when one provider doesn’t play nice with the rest.

One of the smartest moves to make is to get an all-in-one software solution that takes into account the back-end functions and seamlessly integrates fleet operations with booking and dispatching.

SmartMove Systems, The Right Way to Grow

A comprehensive dispatching software that fully and comprehensively integrates with the rest of the system — that’s what SmartMove provides.

SmartMove’s all-in-one solution keeps costs low to the customer by billing based on volume so that services scale with growth. Call center services can also be provided or integrated with your own team.

SmartMove has solutions for every aspect of the taxi business. Book a demo today!