Are you running a taxi or non-emergency medical transportation (NEMT) company? Ready to take the next step in leveling up your operations? 

It’s time to work with a software company that can accommodate the needs of:

Customers

Today’s transportation customer comes with expectations of convenience, quickness, quality, with digital options for paying and booking.

Drivers

Drivers are the backbone of your company and their experience matters. Driver satisfaction and loyalty can be built through ease of accepting rides, collecting payments and easy ride management and scheduling.

Dispatchers

Making the job easier for dispatchers can allow your workforce to operate with less manpower if the dispatch team is given tools like smart/automated ride dispatching and ride assignment tools.

Ownership

The right software can make all the difference. Keep all of the ride data and financials in one place, where trends can be easily monitored and decisions can be made based on hot spots in service areas and driver performance data.

See the extensive features that SmartMove provides that will allow you to

SmartMove Systems was made for growing taxi companies.

With SmartMove, you can add on features as you grow your business — making for a more cost-effective option for transportation/taxi startups. 

Innovating since 1986. Supporting the taxi industry since 2002

Taxi Startups: Schedule a Demo Today!

Are you ready to learn all the ways SmartMove Systems can take your transportation business into the fast lane?

Schedule a meeting with our team, contact us online or give us a call to get an in-depth demonstration of how SmartMove works with your business.

Book a Demo  Contact Us ]]> https://smartmovesystems.com/blog/2023/04/28/best-taxi-dispatch-booking-system-software-transportation-nemt-limo-startups-app/feed/ 0 https://smartmovesystems.com/blog/2023/04/11/3-small-fleet-taxi-transportation-ride-service-business-management-software-scalable-solutions-united-states-us-best-dispatch-app-online-booker/ https://smartmovesystems.com/blog/2023/04/11/3-small-fleet-taxi-transportation-ride-service-business-management-software-scalable-solutions-united-states-us-best-dispatch-app-online-booker/#respond Mon, 10 Apr 2023 18:54:37 +0000 https://smartmovesystems.com/?p=1314 A Guide on Taxi Fleet Management for Small US Fleets

The transportation industry has changed dramatically over the last decade and continues to adapt to the ever changing demands of customers. 

1. Go for corporate contracts

Creates a steady stream of income. When drivers are depending on you to give them rides, you need ways to maximize consistency to not only grow your business, but to also keep your driver onboard. 

Target your marketing and sales towards businesses that have a high volume of regular ride needs for their customers, guests, patients, and employees. This could include: hotels, event coordinators, business travelers, retirement homes/skilled nursing facilities, and medical establishments in your service area.

Non-emergency medical transportation (NEMT) is a growing sector of the transportation industry. It would be very wise to target medical businesses and establishments that accommodate the growing geriatric population (baby boomers) that will be needing transportation assistance as they become older and in need of more specialized care. 

2. Create a company culture

Form a team of drivers that are motivated towards the same goal: success of the company. Show them they are valued and play a highly important role in business growth. Genuinely show interest in creating a positive work environment, check in on any feedback they might have and celebrate their wins. When your team of drivers feels a personal connection with the company they work for, they’ll have more motivation to perform their best and represent the business in a good light with every interaction.

3. Invest in optimal customer and driver experience

• Are you allocating your budget in the right places? In order for your company to scale, you need to invest in your main driving force — your drivers and your customers.

• Make it easy

• • How happy are your drivers? Invest in tools that make it easy for them to do their job. 

• • How happy are your customers? Invest in making booking for customers easy.

Invest in software that makes it easy for your customers to book/manage rides, and easy for your drivers to accept/manage rides.

SmartMove Systems is an all-in-one tool for running your transportation business. It’s a cost-effective option that carries all the features for customer booking (online booking and mobile app with your branding, call center services, more), dispatching (smart/auto dispatching, LIVE map of driver locations and status, more), and driver tools (driver app for accepting rides, view reservations, manage financials, more).

Learn more about SmartMove Systems and why so many taxi and transportation companies run their operations with us.

Our track record and growing

Don’t just survive, thrive in the transportation industry

Are you taking the right steps to build up your customer base and fleet? If you focus on the three professional business tips mentioned earlier, you’re headed in the right direction. Gather your major decision makers, and go through these points to make sound decisions every quarter. Your goals should always be growth, and executing regular changes to adapt to the everchanging transportation industry is a smart choice.

Connect with our transportation experts at SmartMove Systems to discuss the many ways we can help you optimize your customer and driver experience through online booking tools, dispatching software, and other customized features that make managing rides easy. 

Learn more about how SmartMove Systems works: Today’s Taxi Customer & Driver Experience Standards.

Are you ready to take your taxi or transportation business into the fast lane?

The first step is to audit your operations and processes to observe improvements in efficiency and effectiveness. If you haven’t already, make sure each aspect of your operations has a Standard Operation Procedure (SOP). What many growing transportation companies realize while tracing tasks is the fact that many of their processes are outdated, and many are being done manually and are ready to be improved or automated.

Common Challenges of Taxi Operations without Software Integration

• Unhappy Customers: There are a number of factors that make up a customer’s experience. This is important to address as their continued patronage keeps your business afloat. Losing customers to long wait times can be alleviated by SmartMove Systems’ real-time online booking tool and mobile app, along with the automated dispatching system.

• Unhappy Drivers: Drivers want an easy way to accept rides. They also want to be able to see their earnings records and ride details. SmartMove Systems provide drivers with an easy to use app, where they can accept rides and manage their payouts with ease. 

SmartMove’s Contact Center Add-On

Transportation companies that operate on the SmartMove Systems platform are eligible to also have customer contact (calls, chats, emails, social media, etc) and dispatch outsourcing to our transportation focused call center.

Pain points solved by SmartMove’s Contact Center Options

• Inefficient customer service: Oftentimes, growing taxi companies are taking calls from customers and unable to manage enough staff in-house to accommodate calls, leading to long wait times and unhappy customers. SmartMove Systems offers transportation companies the opportunity to work with experienced transportation call/chat agents that are experts in learning client service areas and local specifications.

• Rising minimum wage: Transportation companies in The United States are being hit with constantly rising minimum wage requirements, and this can shrink profitability significantly, especially when growing. SmartMove Systems is able to offer transportation contact center services at a fraction of the cost to clients. 

Are you ready to take the next step to improve your transportation company’s operations with SmartMove Systems? Our sales team is ready to help. We have options to support fleets of all sizes, big or small.

How do growing companies advance their operations to the next level? The answer is SmartMove Systems’s taxi dispatch software and solutions. There are a number of factors that make SmartMove the right choice for small fleet operations. Let’s explore those reasons.

Cost Effectiveness – SmartMove Systems can be modified to fit any budget. As you grow, you can add features as needed. We’re the platform of choice for small fleets with affordable options. SmartMove automation helps assign rides to the closest drivers, making for a better experience, requiring less effort and brain power for dispatchers.

Driver Features – Your drivers have access to SmartDriver, a state of the art app which allows them to handle bookings away from their vehicles. At the touch of a button SmartDriver will also be able to respond to messages, access shift reports, and fill in the logbook.

• Receive job offers, and interact with them.
• Send and receive messages
• Navigate to the next job using the phone’s gps
• View the ‘End of Shift’ report
• Fill in the logbook
• View flight Information
• View future booking information

Passenger Features – The SmartHail passenger booking app is easy to use and robust. The generic version is available for all fleets or the app can be easily branded to your fleet. The SmartHail app provides passengers with the ability to track the route taken in real-time giving peace of mind to parents or friends.

SmartHail also allows your passenger to quickly and easily order food or packages for collection and delivery. Tracking your incoming meal or package is now easier than ever.

With SmartHail you can be in your passengers pocket all the time and know every step of their journey.

• No login after initial setup
• Easy to use
• Fare estimates
• ETA and car tracking
• Pay using the app
• Deliveries – order food and goods for collection and delivery through your app
• Promo codes and vouchers
• Upfront payment authentication
• Choice of vehicle
• Select prefilled pick up or destinations based on the travel history
• Book for immediate pickup or pre-book
• Accurate etas
• Track the driver
• Rate and review the driver
• Digital receipts
• Safe ride tracking – send a link to a friend to track your arrival

Operator Features – SmartMove also handles your accounting, legislative and quality insurance requirements giving you detailed information on every aspect of every job. We call these innovative accounting features DocketKiller as they eradicate paperwork and save you time and money by streamlining your book-keeping processes dramatically. You can also assign promo codes at will for attracting more customers.

Call Center Integration – SmartMove provides you with simple cost saving options for the daily management of your call center. Using our SmartVoix phone system you can automate common tasks and you can easily eliminate data entry errors with the IVR (Interactive Voice Response) automatic booking systems.

Watch our SmartVoix video for more detailed information on this feature. You can choose to use the call center on a full time or part time basis to give you flexibility when you need it.

Implement a Real Transportation Operations System

In conclusion, it is a natural progression to grow out manually inputting rides and contacting drivers to accept rides. The amount of manpower and attached costs necessary to keep things going that way are wasteful and eat into your profit margins. Now is the time to explore the possibilities that lie in switching over to a platform that can handle everything you need to successfully run operations for a transportation company.

Get in touch with our SmartMove team and we can guide you through your journey of growth.

As the new year progresses, it’s the perfect time for transportation companies to optimize their operations. The customer experience and the driver experience should always be top-of-mind when it comes to reflecting on the strengths and weaknesses of how your company operates. Of course, efficiency and cost-effectiveness of day-to-day operations should also be considered. 

Significance of Taxi Booking & Software in Today’s Age

With the emergence of mobile apps and ride sharing, today’s society is accustomed to easy options when it comes to reserving a ride with a transportation company. When you don’t have a booking software or dispatching system, the inconvenience the customer experiences may be the major factor as to whether or not they decide to come back and use your service.

Let’s take a look at the Top 5 Taxi Dispatch Software Features 2023

1. Customer Booking Options

Customers are what keep your business running. You need software that allows customers various options when it comes to booking a ride. Not only should they be able to call, they should also be able to conveniently book online and through a mobile app.

SmartMove provides passenger booking technology, through the custom branded online booking tool and the SmartHail app. The generic version is available for embedding in your fleets’ website, or the app can be easily branded to your fleet.  

SmartMove apps are easy to use and robust. 

2. Driver Interface

It’s important to provide your drivers with an easy to use platform that allows them to do their jobs as efficiently and stress-free as possible

What should a driver app include?

• • Receive job offers, and interact with customers.
  • Send and receive messages
  • Navigate to the next job using the phone’s GPS
  • View an ‘End of Shift’ report
  • Fill in the logbook
  • View flight Information
  • View future booking information

SmartMove’s SmartDriver App

With SmartMove, your drivers have access to SmartDriver, a state of the art app which allows them to handle bookings away from their vehicles. At the touch of a button SmartDriver will also respond to messages, access shift reports, and fill in the logbook. Your drivers will have all of the features mentioned above, and more!

3. Easy Access to Reporting & Financials

Taxi Dispatch Software should provide capabilities to easily access all ride information, driver jobs, financials, and more for accounting and performance auditing.

SmartMove reporting includes:

• Access your own data anywhere, any time
• Eliminate paper-based record keeping, and support your drivers with intuitive digital data entry and prompts
• Easily generate and send account invoices efficiently to customers
• Equip drivers and owners to easily retrieve their own end of shift reports or invoices
• Create and save custom reports for front line staff or Management use

SmartMove’s reporting and tracking tools offer a cohesive approach to taxi fleet management, providing insights to improve operational efficiency and fleet performance, identify cost saving areas, improve rosters, and much more.

4. GPS Vehicle Tracking

Dispatchers should be able to use the taxi software to manage rides with ease, in real-time with vehicle mapping and data to track and manage vehicles. 

SmartMove Taxi Dispatch Software & Booking Solutions:

• Live
• Shows all cars and their states (vacant/engaged)
• Can show booking details
• Authorized users will have access to a live map to show where the cars are and what state they are in.

SmartMove Systems: Sophisticated rule capability & customization, for managing complex booking scenarios. Built on a secure cloud-based platform.

5. Customization & Full Control

When you’re choosing a taxi/transportation software for your company, it’s important to consider the different options you need in order to make it work for your unique needs. 

SmartMove Systems has many customization options, and provides businesses with a tailor-made solution to fit their needs, within their budget. Some of these options include:

• Customize your reports and create new query reports specific to your requirements
• Customize your dispatch zones and site profiles.
• Customize your fleet rates and tariffs
• Fully customizable addresses — can be imported from a range of sources to eliminate double handling and user error.
• Customize multiple fleet profiles easily and create specific regulations for individual fleets
• Full control of your employee profiles and records.  Control employee access levels.
• Promo Codes & Vouchers
• Easy integration with call centers

Make the SmartMove

Whether your taxi or NEMT company is a small fleet or a growing, multi-state fleet, SmartMove Systems is the flexible, scalable solution that can be modified to fit the needs of your specific business.

Booking & Dispatching Software + Customer Support Services

If you are looking to advance your taxi or transportation company, SmartMove is the answer.

• Small fleet? No Problem. SmartMove Systems provides transportation companies of all sizes (from 1 to 200+ vehicles) with everything they need to succeed. Large fleets scale to new territories and acquisitions with SmartMove seamlessly.

• Manage Business Through Android Devices. SmartMove makes it easy to dispatch rides to drivers via Android App. Gone are the days of bulky and difficult-to-set-up hardware.

• Call Center Services Bundle. Ready to grow but don’t know where to begin when you want to start outsourcing your calls? SmartMove Systems offers support agents you can trust that can take your calls, chats, emails, and more. Choose from the pricing structure that fits your budget & needs.

There are several strategic moves you can make as a taxi owner/operator to improve your operations and bottom line. A powerful tool that pushes you towards success and growth is the right booking and dispatching system. 

Are you taking the right steps to optimize your transportation business?

Get in touch with our team to go over your options.

There are a lot of things to consider when you start to manage an on-demand fleet. Certain factors like dispatching algorithms, keeping up with a high demand, and developing a reliable system for fleet operations are among the common challenges startup cab companies face.

Customer Convenience

Traditional systems most cab companies initially adopt can be very limiting.

On some occasions, customers simply fill out a form that allows them to book a ride, without the assurance of actually securing what they need. Once the forms are submitted, it automatically goes to the pile of requests lining up for a confirmed booking.

In addition to the uncertainty, there is a higher chance of losing customers and other potential clients due to delayed responses.

SmartMove’s solutions speed up the process with its advanced dispatching algorithm that assigns available cars to passengers as well as integrating a variety of payment options to cover the ease of transaction.

Whether it’s whitelisting for your brand, ride tracking, privacy features, and smart payment options, SmartMove has got the passenger solutions.

The Need for a Taxi Scheduling and Dispatching Software

To address the issues of customer convenience and keeping up with high demand and a potentially growing customer base, successful cab companies opt to develop a reliable system for taxi scheduling and dispatching.

With the help of taxi dispatch software, it’s now possible to cater to the demands of every client, all at once! SmartMove’s integrated software does this seamlessly by automatically dispatching customers to the nearest available cab, and with multiple possible cars, the system’s algorithm accounts for fair ride distribution. The smooth integration shows when a ride is accepted, and an invoice is generated for both the driver’s daily report as well as for fleet operations or the accounting department.

Get that seamless ecosystem efficiency for drivers and fleet operations.

Achieve More with the Right Taxi Resources

Using SmartMove software allows you to maximize the potential of your company by providing you with the best fleet operation solutions. Now, you can get an automated taxi dispatch software that is tailored to the needs of your business and customers. 

With taxi scheduling software, your customers can easily find the nearest available driver for a fast and efficient ride assignment. The SmartMove taxi call center option is also available to help you make the most of customer care at a reduced cost as compared to hiring local employees that may compromise the quality of your service.

Get the best solution for booking & dispatching rides, taking customer calls, and more!

Make the SmartMove Now!

SmartMove Booking and Dispatch Solutions is one of the most trusted and most reliable online cab booking software in the United States, providing the best taxi scheduling and dispatch system that caters to your needs and the needs of your customers as well!

A small or medium sized corporation may have an assortment of third party software vendors providing for the other moving parts of the business. Each software service may work well on its own but may not be optimized to work with the rest of the system. Another possible issue is scalability.

Here, we look into dispatch software as part of a fully functioning system. We’ll also explore how an all-in-one system brings your business on top and get powerful features at any size.

Taxi Dispatch Software as an All-In-One System

In this smartphone centered era, the best kind of taxi dispatch software has at least three core components: the passenger app, the driver app, and an admin app. These three components fill the functions of booking, dispatching, and fleet management.

SmartMove Systems does all three as well as integrating call-center operations, and accounting tools. More importantly, Smart Move’s taxi dispatch software as an all-in-one system works seamlessly with one another.

Booking with SmartHail Passenger App

A core aspect to modern taxi dispatch software is booking, which in this case, is the passenger app. A detail that impacts the bottomline immensely is ease of use. The less friction there is in user experience the more likely they are to book and repeat. The SmartHail App has no logins after the initial set up, payment can be made on app with a diversity of payment options, prefilled pick ups or destinations based on travel history, and a user interface built for ease of use.

One of the concerns that personal ride service or taxi corporations have is with building their brand. The SmartHail App can be white labeled to the client’s brand to fully give passengers the brand experience that the company is cultivating.

To see the details of the user interface and other features, book a demo.

Integrated Call Center Operations & IVR — SmartVoix

Customer service solutions that come separately may have trouble interfacing with another separate part of the corporation. This friction in systems may lead to mistakes and losses. What SmartMove has done is to integrate call center operations and IVR systems that interface seamlessly with the booking and dispatching system.

SmartVoix automates common tasks and eliminates data entry errors thus increasing call center efficiency, reliability, and transparency. It does this by providing information and call recording as well as providing advanced call queuing to prioritize important callers.

The bottomline of accurate bookings and the intricacies of the IVR and call center operation options are better fleshed out by booking a demonstration.

SmartDriver App

The second piece to modern taxi dispatch software is the driver app that allocates the rides fairly and quickly to the fleet as well as automating invoice generation. SmartDriver increases efficiency in driver workflows and benefits both the driver and the corporation’s bottomline.

SmartMove Track

This advanced duress panic system addresses the necessity of protection of human and material resources through SmartMove’s real time GPS vehicle monitoring and emergency button call monitoring to get a better handle of the situation and necessary timely response.

DocketKiller

A considerable factor that affects profits, other than sales, are administrative costs. DocketKiller is a collection of features that clinches all of the above apps and solutions together to save you time and money by reducing time taken on bookkeeping.

Corporate clients would be pleased to know that there’s unprecedented access, control, and collection of relevant data. Owners can check invoice details before issuance to account holders, that invoices are easily generated at the end of the month, and most importantly, no handling of necessary dockets as all information needed is collected and generated by the SmartMove System.

Get The Ideal Corporate Taxi Dispatch Software

Scale your fleet operations on a lower cost that gets you taxi dispatch software that handles booking, dispatching, data gathering and processing, and call center support all into one package. Get the seamless system of SmartMove and book a demonstration today.

So you’ve decided to get into the transportation business.

Congratulations, you’ve come to the point where you have made the leap. Being an entrepreneur is an admirable career path that puts your fate into your own hands. You’ve probably gained experience within the transportation industry by being a driver, administrator, or fulfilled other roles within a taxi cab, non-emergency medical transportation (NEMT), or other transportation company.

Running any business is about maximizing profits and driving growth.

Starting Small

The number of vehicles in your initial fleet depends on how much funding you have, and even modest fleets with 2-10 cars are able to bring in profits. It’s important to run your company efficiently, without breaking the bank — avoiding high-costs that cut into your profit margins.

Booking & Dispatching for Small Fleets

Whatever the size of your fleet, you’ll need to invest in technology that can manage operations of your taxi company. Merely having a phone number, just won’t cut it these days. 

At minimum, every legit taxi or NEMT company should have online booking and chat support on their website, in addition to phone answering service for those that call in their bookings. 

Fleet Operation Tips: Thriving in the Taxi & NEMT Industry

SmartMove Systems offer an affordable all-in-one solution for small fleets (and big ones too). With cost-effective website booking tools, apps, and dispatching that all integrate together, your transportation company runs smoothly, giving customers and drivers convenient experiences.

Want to see the SmartMove System in action?    Book a Demo

Taking Customer Booking Calls and Dispatching Rides at Low-Cost

Not only does SmartMove provide the software needed to keep your fleet moving, they also provide packages that include transportation specialized call centers that provide you with low-cost call and chat answering service, as well as full dispatching. This eliminates the costs of running and managing staff locally at high wages and high turnover rates. 

Contact support services for booking and dispatching are available to all fleets that utilize SmartMove Systems, 24 hours a day, 365 days a year. 

What support is included?

• Customer Calls, Chat, Email, and More
• Driver training
• Staff training
• After-hours assistance
• Holiday/Weekend Coverage
• Troubleshooting and system improvements
• Assistance with specific reporting requirements
• Everyday assistance with keeping your fleet operational and at maximum efficiency

SmartMove works ‘hand in hand’ with your fleet, from fleet setup to driver and staff training.  We are available 24/7 to help you with troubleshooting and system repairs.

Low-cost operations, with all the features you need.

Working with SmartMove can make all the difference in how much it costs you to run your transportation business. It’s important to lower your costs as much as possible, without compromising the quality of your service.

Why SmartMove?

• Vehicle Mapping & Tracking

• In-Depth Reporting

• Branded App & Online Booking

• Easy Driver + Dispatching Process

• Booking + Dispatch + Call Center Integrations

• More!

There are various reasons as to why people start transportation companies. Entrepreneurs consider high demand and lack of (good) options of transportation in the area they plan to serve.

People will always need transportation. Medical transportation demand has been on the rise, and many are capitalizing by starting an NEMT (non-emergency medical transportation) company. On another note, as society is moving towards more normalcy, the freedom to travel and enjoy social experiences has also resulted in many overcompensating for the lost last few years by going out and traveling more than before, also boosting business in transportation.

In order to optimize profitability, overhead and operating costs, it’s vital to identify a profitable system for customer booking and ride dispatching to drivers. Luckily, SmartMove Systems offers startup taxi and NEMT companies with affordable, low-cost options for custom branded online booking, dispatching, and customer support.

Made to Grow with Small Fleets

SmartMove Systems cater to the diverse needs of transportation companies. Whether you are starting with 2 vehicles or 200+, SmartMove offers options for any budget. We’ve helped small, modest fleets grow to large fleets with multiple transportation verticals and extended service areas.

Get your online booking and dispatching with SmartMove >>

Keep Up with Today’s Standards

With all of the online and mobile applications in today’s age, the customer experience (CX) and even driver experience expectations are high. This makes it even more necessary to provide convenient online booking/app options that integrate and work together with dispatching.

Make the SmartMove

Taxi and NEMT startups need an affordable option for ride management and operations. SmartMove brings high level technology at a lower cost.

It’s no wonder why more networks and operators are turning to SmartMove Systems for their transportation company operation needs.

• Great Experience for Passenger, Driver, Operators
• Low Cost, Affordable
• Live GPS Vehicle Tracking
• Easy Dispatching Platform
• Corporate Account Portal for Your Business Clients
• Use Android Devices
• Advanced, In-Depth, Real-Time Reports & Financials
• Low Cost Call Center Answering Service 
• Custom Branded Online Booking and Mobile Apps
• 24/7 Technical Support

Try SmartMove

Getting Started is Easy

Book a free demo today. The SmartMove team is ready to explain in-depth, the features that fit your specific needs.

Book a Demo  Questions?

Contact Us

Support/Sales: +1 (206) 886 0620

Email:  help@smartmovesystems.com

Learn more about SmartMove Systems bundled with call center services >>

Learn how and why NEMT companies use the SmartMove System for managing operations.

Why Do People Need NEMT

Every person strives to maintain health and well-being, where many are unable to drive themselves due to injury, disability, lack of vehicle, or many other reasons. If anything, these individuals are likely to have more medical appointments than most — where options for recurring transportation are needed.

As the baby boomers of the world continue to age, many are looking to ride service companies to offer medical transportation (and transportation in general) to get where they need to be, when they need to be there.

How Do I Run a Successful Medical Transportation Company?

In today’s day and age, you shouldn’t be running your company with manual processes that are time consuming, inefficient, and inconvenient for operators and customers alike.

Customer Booking

At minimum, transportation companies should have many options for customers and corporate clients to book and manage their rides. Clients should be able to call in bookings, book online on your website, or manage rides through a mobile app.

Stay competitive and grow customer satisfaction with SmartMove’s advanced app and web booking tools, which can be custom branded to reflect your company.

LEARN MORE ABOUT SMARTMOVE APPS  Book a Demo

Are you missing out on calls or chats because of the struggle associated with hiring and keeping customer support teams in-house? 

By outsourcing to specialized contact centers for transportation, medical transportation companies eliminate the headache of maintaining an in-house support team, usually made up of local, low performing entry level applicants that don’t stick around very long. By outsourcing, your customers and drivers have better experiences, while you avoid the costs of rising wages and unruly employees.

Dispatching

Your dispatching standard operating procedures (SOPs) should also run smoothly with your software system, allowing your team to easily distribute and accept rides quickly.

Offering these routes of booking and dispatching to your customer and driver base might seem overwhelming and expensive, but in reality there are affordable options for transportation software. 

Your drivers are able to accept and manage rides with ease through the SmartMove Go Dispatch App on Android Devices for easy set up.

SmartMove offers part-time and full-time transportation specialized support and dispatching services, with agents at the ready to serve. We make it easy to outsource and save you money.

Whether you are opting to manage your own support/dispatching team, or deciding to outsource with SmartMove, SmartVoix by SmartMove is a feature rich phone system which has been customized to interface seamlessly with the SmartMove booking and dispatch system.

SmartMove Systems for NEMT Companies

No matter what stage of growth your medical transportation company is currently in, SmartMove offers customizable packages that work with your ever changing needs. With options for every budget, SmartMove works with established transportation businesses along with startup companies. We’ve partnered with companies that work with fleets ranging from fleets of 2–200+, and they love the fact that they can easily add on more features as they grow.

Book a Demo  Contact Us  Call 206-886-0620 ]]> https://smartmovesystems.com/blog/2022/05/20/medical-transportation-nemt-dispatching-software-guide/feed/ 0